Privacy Policy

Welcome to WinSale.net and WinSale Point of Sale (“WinSale”, “we”, “us”, or “our”). We are committed to protecting your privacy and safeguarding your personal and business information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our software.

1. Information We Collect

We collect different types of information depending on your interaction with WinSale:

A. Information You Provide

  • Website Visitors: When you contact us via forms, email, or subscribe to updates, we may collect your name, email address, phone number, company name, and any message details.
  • POS Customers (merchants): We collect business contact information, billing information, and account setup details when you license or use WinSale Point of Sale.
  • POS Users (cashiers, staff): We collect usernames, employee IDs, roles, and user access credentials.
  • POS Customers (end-consumers): When you use the POS software to process sales, the system may collect consumer names, addresses, phone numbers, purchase history, and payment details (depending on your system configuration).

B. Information Collected Automatically

  • Website: We collect standard web log information such as IP addresses, browser type, operating system, pages visited, and cookies to improve site functionality.
  • POS System: We collect transaction logs, system diagnostics, and usage metrics to ensure reliable software performance.

2. How We Use Your Information

We use collected information to:

  • Provide and maintain our website and POS software services.
  • Create and manage merchant accounts and user logins.
  • Process transactions, generate sales reports, and support inventory management.
  • Respond to inquiries and provide customer support.
  • Send system updates, service notifications, and marketing communications (you may opt out).
  • Improve, troubleshoot, and enhance our services.
  • Comply with legal, regulatory, or tax obligations.

We do not sell personal information to third parties.

3. Sharing of Information

We only share your information under these circumstances:

  • Service Providers: With trusted third-party vendors who assist in hosting, payment processing, data backups, or technical support.
  • Legal Requirements: If required by law, subpoena, or to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, information may be transferred to the acquiring entity.
  • Merchant-Controlled Data: Information collected by merchants using WinSale Point of Sale is owned and controlled by the merchant. WinSale acts as a data processor, not a data controller, for customer transaction data.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no security system is 100% secure. We encourage merchants to also follow industry best practices for securing their devices and network environments.

5. Data Retention

We retain your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Merchants are responsible for configuring data retention policies for consumer data stored in the POS system.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications.
  • Object to or restrict certain data processing activities.

Requests can be made by contacting us at [support@winsale.net].

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember preferences and improve user experience.
  • Analyze website traffic.
  • Support advertising or analytics partners (if applicable).

You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

9. International Transfers

If you access WinSale from outside the United States, your information may be transferred to, stored, and processed in the U.S. By using our services, you consent to this transfer.

10. Children’s Privacy

WinSale is not intended for use by children under 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by posting the new version on our website and updating the “Effective Date” at the top. Continued use of our services indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

WinSale Support
Email: [support@winsale.net]
Phone: 843-47647
Website: https://www.winsale.net