Support & Downloads

Help, when
you need it.

Quick downloads for remote support, hardware documentation, and our full knowledge base — plus direct access to real human support based in South Carolina.

Remote Support

Get connected in 30 seconds.

Windows
WinSaleQS · .exe
Download ↓
macOS
WinSaleQS · .dmg
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Android
WinSaleQS · .apk
Download ↓
Documentation

Guides, manuals, & quick references.

Quick Start Guide

Get up and running with WinSale's core workflows.

Coming Soon

Inventory Overview Steps

Short overview guide for running annual inventory.

View Steps →

Barcode Scanner Programming

2D barcode scanner setup & configuration codes (PDF).

Download PDF →

Data Collector Documentation

Complete manual for the WinSale handheld data collector.

View Manual →
Knowledge Base

Search by category.

Driver Issues

USB, serial & peripheral driver troubleshooting

Printers

Receipt, label & shipping printer setup

Software Resolutions

WinSale features, fixes & how-to guides

Windows Issues

Windows 10/11 fixes & common errors

WinSale FAQ

Frequently asked questions about WinSale

Phone

843-476-4767
Monday–Friday, 9 AM – 5 PM ET

Email

support@winsale.net
Most tickets answered same-day

Unlimited Support

All plans include unlimited US-based phone, email & remote support — no tiers, no caps

Not a Customer Yet?

See what real support
looks like.

Most POS vendors send you to chatbots and tier-1 scripts. WinSale customers reach a real person who knows the software — usually on the first ring. Book a demo to see what it's like.

Book a Free Demo → Contact Us