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About
Pricing
News
Switch to WinSale
Support
Contact Us

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WinSale FAQ

28

How to Prepare Clearance Inventory for MaxRetail Sync
Purchase Order Status Report in WinSale
Setting Red Line Quantities (Reorder Points) in WinSale
Sales Orders
How to Add & Manage Reason Codes
Physical Inventory
WebStore Connector
Sales Register
Sales Journal
Industrial Sale Guide
Employee Performance
Bottom Line Report
Layaways
How to Customize Discounts on Point Of Sale Window
Partial Approvals Process
Adding a Customer Name to nameless (blank name) transaction
How to enable Major Accounts Usage
Accounts Receivable Aging Report
External UPC Database
HR and Digital Vouchers
Turn on the Gift Card option in WinSale
Periodic Hot Seller Report
Industrial Accounts
Periodic Hot Seller
How to stop WinSale from prompting for Unit Price after every item scan
The Tax Code Definition Table does not show all tax codes
How to Merge Customers
How to Reprint an Invoice

Driver issues

3

“The credentials supplied are not sufficient to access this printer” error FIX
Epson Driver Causing Severe Performance Issues with Windows Server 2016 and up
PL2303TA does not support Windows 11 or later, Please contact your supplier.

Windows Issues

5

How to Show the Server Name on the Taskbar (Windows Server 2016)
“The credentials supplied are not sufficient to access this printer” error FIX
How to Shadow RDP Session on Server 2012 / 2016 / 2019 / 2022 the easy way
Epson Driver Causing Severe Performance Issues with Windows Server 2016 and up
Faulting module name: MSVBVM60.DLL

Printers

8

“The credentials supplied are not sufficient to access this printer” error FIX
Epson Driver Causing Severe Performance Issues with Windows Server 2016 and up
How do I reset my Zebra Printer?
Label Printer Always reprints the last printed label in the new batch
What to do if Zebra Label Printer prints two extra blank labels at the end of the print queue
RDP Redirected Printers missing from Control Panel, but show up in Applications Print Menu
We could not detect a thermal Printer – UPS WorldShip online
Epson Receipt Printer won’t open the Cash Drawer/ Won’t Cut the Receipt

Software Resolutions

1

RustDesk Pro Fix: “Failed to connect via relay server”

Onboarding

6

Purchase Order Status Report in WinSale
Adding a Sales Person to WinSale
Creating an Industrial (Major) Account in WinSale
Adding a New Customer to WinSale
Setting Red Line Quantities (Reorder Points) in WinSale
Creating Your First Sale in WinSale

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Driver issues

Fixes for printer, scanner and USB driver problems on WinSale workstations.

“The credentials supplied are not sufficient to access this printer” error FIX
Epson Driver Causing Severe Performance Issues with Windows Server 2016 and up
PL2303TA does not support Windows 11 or later, Please contact your supplier.

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